FAQ's
What are our delivery times?
- We are committed to shipping your order within 24-48 hours of your purchase.
- Once the shipment has been made, delivery times will vary depending on the destination, with estimated delivery times ranging between 6 and 15 business days.
- Please note that delivery times may be impacted by unforeseen circumstances, such as transport delays or adverse weather conditions, beyond our control.
Can I track my order?
- Absolutely! Once your order is shipped, we'll provide you with a tracking number.
- Youcan use this tracking number to monitor the progress of your package and get real time updates on its delivery status.
When will I receive my refund?
All refunds will be credited to your original payment method.
- If you paid by credit or debit card, refunds will be sent to the card issuing bank within 7-10 business days of receiving the returned item or cancellation request.
- Please get in touch with the card-issuing bank to find out when the credit will be credited to your account.
- If you have not yet received a credit for your return, here’s what you need to do: Contact the bank/credit card company.
- The refund may take some time to be credited to your account.
How do I contact customer support?
- Please contact us via our email at support@danico.shop. We are available 7 days a week to provide you with all the help you need.