FAQ's

What are our delivery times?

  • We are committed to shipping your order within 24-48 hours of your purchase.

  • Once the shipment has been made, delivery times will vary depending on the destination, with estimated delivery times ranging between 6 and 15 business days.

  • Please note that delivery times may be impacted by unforeseen circumstances, such as transport delays or adverse weather conditions, beyond our control.

Can I track my order?

  • Absolutely! Once your order is shipped, we'll provide you with a tracking number.
  • Youcan use this tracking number to monitor the progress of your package and get real time updates on its delivery status.

When will I receive my refund?

All refunds will be credited to your original payment method.

  • If you paid by credit or debit card, refunds will be sent to the card issuing bank within 7-10 business days of receiving the returned item or cancellation request.

  • Please get in touch with the card-issuing bank to find out when the credit will be credited to your account.

  • If you have not yet received a credit for your return, here’s what you need to do: Contact the bank/credit card company.

  • The refund may take some time to be credited to your account.

How do I contact customer support?

  • Please contact us via our email at support@danico.shop. We are available 7 days a week to provide you with all the help you need.